Terms & Conditions — SHIPVORO™

Terms and Conditions

Please read these Terms and Conditions carefully. They govern your access to and use of SHIPVORO™, including our website, platform, tools, and related services.

Effective September 20, 2026

By creating an account, clicking "I Agree," purchasing a service, or using any part of SHIPVORO™ (the "Service"), you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these Terms, you must not access or use the Service.

1.Acceptance of Terms

By accessing or using SHIPVORO™, you agree to comply with these Terms, our Privacy Policy, and any additional terms or policies that apply to specific services.

If you are using SHIPVORO™ on behalf of a business or organization, you confirm that you have the authority to accept these Terms on its behalf.

2.What SHIPVORO™ Is

SHIPVORO™ is a shipping, logistics, and digital technology platform designed to provide users with tools for shipment management, tracking, tracking-code management, customer communication, document services, and related digital solutions.

Depending on the services available, SHIPVORO™ may provide tools for creating shipment records, managing tracking information, generating tracking identifiers, building customer-support pages, sending emails, creating documents, selling digital documents, and accessing customized digital solutions.

Some SHIPVORO™ features and tools may generate simulated, sample, demonstration, or digitally created content. Such features may include, but are not limited to, customer-support website tools, email-sending tools, document-generation or document-selling tools, tracking demonstrations, templates, and other digital-content services.

Simulated or generated content is provided for legitimate purposes such as demonstrations, testing, design, development, training, business workflows, creative projects, and other lawful uses.

Simulated or generated content must not be represented as genuine when it is not genuine. Users are solely responsible for ensuring that content they create, send, sell, publish, or distribute is accurate and lawful and does not mislead another person or organization.

SHIPVORO™ is a technology platform. Unless a particular service expressly states otherwise, SHIPVORO™ does not itself operate as a carrier, courier, customs authority, postal service, bank, payment processor, government agency, or other third-party organization.

References to third-party courier, shipping, technology, or other brands are for identification, compatibility, comparison, or service-related purposes only and do not imply affiliation, sponsorship, authorization, or endorsement.

3.Simulated Content and Digital Tools

Certain SHIPVORO™ tools may allow users to create or manage simulated, sample, demonstration, or digitally generated content.

Examples may include:

Support Page Websites: Tools for creating customer-support or informational websites for demonstrations, business workflows, testing, or other legitimate purposes.
Email-Sending Tools: Tools that allow users to compose and send emails or other digital communications through supported services.
Document Tools: Tools for creating, formatting, selling, or distributing digital documents and related materials.
Tracking Demonstrations: Tools that may allow users to demonstrate or test shipment-tracking experiences.
Templates and Digital Content: Templates, mock-ups, examples, and other generated digital materials.

These tools are intended for legitimate and lawful purposes.

Users must not use simulated or generated content to falsely represent that a transaction, shipment, payment, delivery, communication, document, authorization, or other event actually occurred when it did not.

Where content could reasonably be mistaken for genuine, users are responsible for making its simulated, demonstration, sample, or otherwise non-genuine nature clear.

SHIPVORO™ may restrict, remove, or terminate access to simulated-content features where we reasonably believe they are being used for fraud, deception, impersonation, abuse, or other prohibited activity.

4.Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, and legally capable of entering into a binding agreement.

You are responsible for ensuring that your use of SHIPVORO™ complies with the laws and regulations applicable to you, your business, your shipments, your communications, and any person or organization receiving content generated through the Service.

5.Your Account

Some SHIPVORO™ features require you to create an account.

You agree to:

Provide accurate, current, and complete registration information.
Keep your account information updated.
Protect your username, password, and other account credentials.
Not share your account with unauthorized persons.
Immediately notify SHIPVORO™ if you suspect unauthorized access to your account.
Accept responsibility for activity carried out through your account unless you have promptly reported unauthorized access.

You must not create an account using false information or impersonate another person or organization.

6.Acceptable Use

You may use SHIPVORO™ only for lawful and legitimate purposes, including:

Managing legitimate shipments and delivery information.
Creating legitimate tracking records and tracking experiences.
Providing customers with accurate shipment-related information.
Managing business shipping operations.
Creating legitimate branded tracking or customer-support experiences.
Creating and distributing legitimate digital documents.
Sending legitimate business or personal communications.
Creating demonstrations, prototypes, templates, mock-ups, and training materials.
Testing and developing digital products and workflows.
Other lawful business, educational, creative, or development purposes.

You are responsible for ensuring that information entered into the platform is accurate and that you have the necessary authority and permissions to use any personal, shipment, business, trademarked, or third-party information you provide.

7.Prohibited Uses

You may NOT use SHIPVORO™ or any of its tools for:

Creating fraudulent shipment records or tracking information intended to deceive another person or organization.
Creating simulated content and presenting it as genuine when it is not.
Misrepresenting a shipment, payment, transaction, document, email, notification, delivery, or other event as genuine when it did not occur.
Deceiving customers, merchants, marketplaces, financial institutions, logistics companies, or other parties.
Using generated documents, communications, tracking information, or other content as fraudulent proof to obtain goods, services, money, refunds, credit, or anything of value.
Creating fraudulent invoices, receipts, payment confirmations, shipping records, official notices, or similar materials for deceptive purposes.
Impersonating a courier, shipping company, government agency, business, employee, or other person without authorization.
Using another company's trademarks, logos, branding, or identity in a manner that falsely suggests affiliation, authorization, sponsorship, or endorsement.
Using email-sending tools for phishing, spam, credential harvesting, malicious campaigns, or unauthorized mass communication.
Using support-page tools to impersonate a legitimate company, government agency, financial institution, courier, or other organization without authorization.
Selling or distributing documents that are fraudulent, stolen, unauthorized, or intended to facilitate unlawful activity.
Using the Service for money laundering, sanctions evasion, terrorism financing, or other unlawful financial activity.
Fabricating evidence for legal proceedings, insurance claims, tax filings, immigration matters, or other official processes.
Uploading or transmitting malware, malicious code, or harmful content.
Harassing, threatening, stalking, blackmailing, or attempting to harm another person.
Attempting to gain unauthorized access to SHIPVORO™, another user's account, or any connected system.
Circumventing security features, usage restrictions, or access controls.
Reselling, sublicensing, or redistributing SHIPVORO™ access without written authorization.
Using the Service in any manner that violates applicable law or the rights of another person or organization.

We may suspend or terminate accounts involved in prohibited activity and may cooperate with lawful investigations or requests from relevant authorities.

8.Shipment and Tracking Information

You are responsible for the accuracy and legality of the shipment information you submit to SHIPVORO™.

You must not knowingly enter false, misleading, fraudulent, or unauthorized shipment information.

SHIPVORO™ does not guarantee that information supplied by users, third-party carriers, integrations, or external systems will always be complete, accurate, or available.

Where shipment information is obtained from a third-party carrier or service provider, the availability and accuracy of that information may depend on the third party.

9.Third-Party Brands and Services

SHIPVORO™ may support, reference, integrate with, or display information associated with third-party shipping, logistics, technology, payment, or communication providers.

All third-party names, logos, trademarks, service marks, and brand elements belong to their respective owners.

Unless expressly stated otherwise, SHIPVORO™ is independent of and is not affiliated with, sponsored by, or endorsed by any third-party brand referenced on the platform.

Nothing on SHIPVORO™ should be interpreted as creating a partnership, agency relationship, authorization, or endorsement where none exists.

10.Payments, Credits, and Services

Certain SHIPVORO™ services may require payment, subscription fees, credits, or other charges.

Prices, applicable fees, service limits, and payment terms will be presented before purchase where applicable.

You agree to provide accurate payment information and authorize applicable charges for services you purchase.

Where a refund, cancellation, or credit policy applies to a particular service, it will be communicated through the applicable service or purchase terms.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot lawfully be excluded under applicable law.

11.Service Availability

We work to keep SHIPVORO™ available and reliable, but we do not guarantee that the Service will always be available, uninterrupted, or error-free.

The Service may occasionally be unavailable because of:

Scheduled maintenance.
Technical problems.
Security incidents.
Internet or hosting failures.
Third-party service interruptions.
Carrier or integration outages.
Events beyond our reasonable control.

We may modify, suspend, or discontinue particular features as SHIPVORO™ develops.

12.Intellectual Property

The SHIPVORO™ name, logo, website design, software, platform features, text, graphics, interfaces, and other original materials provided by SHIPVORO™ are owned by or licensed to SHIPVORO™ and are protected by applicable intellectual-property laws.

You may use the Service only as permitted by these Terms.

You may not copy, reproduce, modify, distribute, reverse engineer, sell, or commercially exploit SHIPVORO™'s proprietary materials or software without prior written authorization, except where applicable law expressly permits such activity.

Third-party trademarks remain the property of their respective owners.

13.User Content

You retain responsibility for information and content that you submit to SHIPVORO™.

By submitting information necessary for the operation of the Service, you grant SHIPVORO™ the limited rights reasonably necessary to host, process, display, transmit, and otherwise use that information to provide the requested services.

You represent that you have the necessary rights and permissions to submit such information.

We may remove or restrict content that violates these Terms, applicable law, or the rights of others.

14.Privacy

Your use of SHIPVORO™ is also subject to our Privacy Policy, which explains how we collect, use, protect, and handle personal information.

Our Privacy Policy forms part of these Terms.

15.Suspension and Termination

We may suspend, restrict, or terminate your access to SHIPVORO™ where reasonably necessary, including if:

You violate these Terms.
We reasonably suspect fraudulent, deceptive, or unlawful activity.
Your activity creates a security or legal risk.
You attempt to compromise the platform or another user's account.
Required by law or a lawful request from an authority.
We discontinue a service or platform feature.

Where appropriate and legally permitted, we may provide notice before taking action.

Termination does not remove obligations that are intended to survive termination, including provisions relating to intellectual property, prohibited use, liability, indemnification, and disputes.

16.Cooperation With Authorities

SHIPVORO™ may cooperate with valid legal processes, court orders, regulatory requirements, and lawful requests from law-enforcement or other authorized authorities.

Where legally permitted, we may provide relevant account information, transaction records, usage information, or other information necessary to comply with such requests or investigate suspected fraud, abuse, or unlawful activity.

17.Disclaimer of Warranties

To the maximum extent permitted by applicable law, SHIPVORO™ provides the Service on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that the Service will always be uninterrupted, completely secure, error-free, or available at all times.

We also do not guarantee the accuracy, completeness, or availability of information originating from third-party carriers, integrations, or external systems.

Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

18.Limitation of Liability

To the maximum extent permitted by applicable law, SHIPVORO™ and its owners, operators, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service.

This may include loss of profits, revenue, business opportunities, data, goodwill, or other intangible losses.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

19.Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SHIPVORO™, its owners, operators, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

Your misuse of the Service.
Your violation of these Terms.
Your violation of applicable law.
Your violation of another person's or organization's rights.
Content or information you submit through the Service.
Fraudulent or unauthorized activity conducted through your account.

This obligation does not apply to the extent that the claim resulted from SHIPVORO™'s own unlawful conduct or liability that cannot legally be transferred to you.

20.Changes to These Terms

We may update these Terms from time to time to reflect changes to our platform, services, business practices, or legal requirements.

When we make significant changes, we may provide notice through the platform, website, email, or another appropriate method.

The updated Terms will become effective on the date stated in the revised version. Continued use of SHIPVORO™ after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

21.Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in effect.

22.Governing Law and Disputes

These Terms will be governed by the laws applicable to SHIPVORO™ and its operations, subject to any mandatory consumer-protection rights and other laws that apply to you.

Where a dispute cannot be resolved informally, the parties may pursue the remedies and dispute-resolution procedures available under applicable law.